Consumer Information

 

Frequently asked questions

The insurance company wants to send me to a shop of their choice. What are my options?

By law, you have the right to choose the repair shop you would like to repair your vehicle. We will work with any reputable insurer to ensure the quick and efficient repair of your vehicle and processing of your claim.

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Consumer Bill of Rights

Know your rights regarding Automobile Insurance. What is the Bill of Rights?

This Bill of Rights is a summary of your rights and does not become a part of your policy. The Texas Department of Insurance (TDI) adopted the Bill of Rights and requires insurance companies to provide you a copy when they issue your policy.

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